An approachable reference tool that packs in an impressive amount of information.
Towsey’s comprehensive guide aims to help employees plan, manage, and scale their research to improve methods and results.
Anyone whose job description involves researching—whether as a ResearchOps specialist, marketing manager, or professor—will be interested to learn new methods for improving their operations processes. The first section of this manual breaks down scaling research vocabulary and strategies, including the relatively new term “ResearchOps” (which largely refers to maximizing value wherever it’s most needed) and the ways that “research outputs, people, and systems must be balanced and orchestrated to achieve strategic priorities.” The second section covers the eight elements of ResearchOps: “Participant recruitment” (how to find people for your study); “Knowledge management” (emphasizing the importance of trust within a study team); “Onboarding and support” (which includes choosing the proper support operating model); “Tools and vendors” (how to create your own “research tooling blueprint”); “Ethics and privacy” (how to protect your participants); “Money and metrics” (including the four operational tactics to get maximum money for your research); “Program management” (how to prioritize tasks); and “People and skills” (how to attract and keep top talent). Each chapter contains plenty of industry and real-world examples, such as when the author observes that any map of a public transit system mimics a kind of “decision tree.” Despite its nearly encyclopedic length and density, Towsey’s guide manages to leaven the heavy use of technical terms and jargon with a warm and engaging tone. Copious amounts of graphs and charts, many of which are extremely technical, break up the text and provide guidance for more visual learners. The author even works in some lightheartedness by recommending that readers “tackle one or two big hairy audacious goals.” While the material certainly isn’t for beginners, Towsey’s suggestions are both useful and relevant for professionals in the field of research.
An approachable reference tool that packs in an impressive amount of information.Pub Date: Sept. 17, 2024
ISBN: 9781959029229
Page Count: 336
Publisher: Rosenfeld Media
Review Posted Online: Aug. 13, 2024
Kirkus Reviews Issue: Oct. 1, 2024
Review Program: Kirkus Indie
Highly instructive for would-be tycoons, with plenty of entertaining interludes.
Well-crafted memoir by the noted media mogul.
Diller’s home life as a youngster was anything but happy; as he writes early on, “The household I grew up in was perfectly dysfunctional.” His mother lived in her own world, his father was knee-deep in business deals, his brother was a heroin addict, and he tried to play by all the rules in order to allay “my fear of the consequences from my incipient homosexuality.” Somehow he fell into the orbit of show business figures like Lew Wasserman (“I was once arrested for joy-riding in Mrs. Wasserman’s Bentley”) and decided that Hollywood offered the right kind of escape. Starting in the proverbial mailroom, he worked his way up to be a junior talent agent, then scrambled up the ladder to become a high-up executive at ABC, head of Paramount and Fox, and an internet pioneer who invested in Match.com and took over a revitalized Ticketmaster. None of that ascent was easy, and Diller documents several key failures along the way, including boardroom betrayals (“What a monumental dope I’d been. They’d taken over the company—in a merger I’d created—with venality and duplicity”) and strategic missteps. It’s no news that the corporate world is rife with misbehavior, but the better part of Diller’s book is his dish on the players: He meets Jack Nicholson at the William Morris Agency, “wandering through the halls, looking for anyone who’d pay attention to him”; hangs out with Warren Beatty, ever on the make; mispronounces Barbra Streisand’s name (“her glare at me as she walked out would have fried a fish”); learns a remedy for prostatitis from Katharine Hepburn (“My father was an expert urological surgeon, and I know what I’m doing”); and much more in one of the better show-biz memoirs to appear in recent years.
Highly instructive for would-be tycoons, with plenty of entertaining interludes.Pub Date: May 20, 2025
ISBN: 9780593317877
Page Count: 352
Publisher: Simon & Schuster
Review Posted Online: May 12, 2025
Kirkus Reviews Issue: June 15, 2025
SEEN & HEARD
SEEN & HEARD
Cogent, well-timed ideas for meeting today’s biggest challenges.
Helping liberals get out of their own way.
Klein, a New York Times columnist, and Thompson, an Atlantic staffer, lean to the left, but they aren’t interrogating the usual suspects. Aware that many conservatives have no interest in their opinions, the authors target their own side’s “pathologies.” Why do red states greenlight the kind of renewable energy projects that often languish in blue states? Why does liberal California have the nation’s most severe homelessness and housing affordability crises? One big reason: Liberal leadership has ensnared itself in a web of well-intentioned yet often onerous “goals, standards, and rules.” This “procedural kludge,” partially shaped by lawyers who pioneered a “democracy by lawsuit” strategy in the 1960s, threatens to stymie key breakthroughs. Consider the anti-pollution laws passed after World War II. In the decades since, homeowners’ groups in liberal locales have cited such statutes in lawsuits meant to stop new affordable housing. Today, these laws “block the clean energy projects” required to tackle climate change. Nuclear energy is “inarguably safer” than the fossil fuel variety, but because Washington doesn’t always “properly weigh risk,” it almost never builds new reactors. Meanwhile, technologies that may cure disease or slash the carbon footprint of cement production benefit from government support, but too often the grant process “rewards caution and punishes outsider thinking.” The authors call this style of governing “everything-bagel liberalism,” so named because of its many government mandates. Instead, they envision “a politics of abundance” that would remake travel, work, and health. This won’t happen without “changing the processes that make building and inventing so hard.” It’s time, then, to scrutinize everything from municipal zoning regulations to the paperwork requirements for scientists getting federal funding. The authors’ debut as a duo is very smart and eminently useful.
Cogent, well-timed ideas for meeting today’s biggest challenges.Pub Date: March 18, 2025
ISBN: 9781668023488
Page Count: 320
Publisher: Avid Reader Press
Review Posted Online: Jan. 16, 2025
Kirkus Reviews Issue: Feb. 15, 2025
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